Summary

Account manager with 5 years managing $4M book of B2B accounts. 96% gross retention and 118% net revenue retention through structured QBRs and expansion plays.

Experience

Key Account ManagerJan 2022 – Present
Stratus Analytics · Bengaluru
  • Managed a $4M portfolio of 35 accounts with 96% gross retention
  • Drove 118% NRR through expansion and cross-sell playbooks
  • Ran quarterly business reviews with exec sponsors at top 10 accounts
Account ExecutiveJun 2018 – Dec 2021
Brightline CRM · Mumbai
  • Closed $800k in new business while managing 20 existing accounts
  • Rescued 6 at-risk renewals worth $500k through success plans
  • Maintained NPS of 60+ across managed accounts

Education

Bachelor's Degree2014 – 2018
University of Mumbai · Mumbai

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