Operations Manager Resume Example & Template | Resume

Summary

Operations manager with 7 years running multi-site service operations. Improved SLA compliance to 98% while cutting operating costs 15%.

Experience

Operations ManagerJan 2022 – Present

Corridor Logistics · Bengaluru

Ran daily operations across 3 sites with 120 staff and 8 supervisors
Lifted SLA compliance from 89% to 98% through process redesign
Cut operating costs 15% via vendor renegotiation and automation

Assistant Operations ManagerJun 2018 – Dec 2021

Praxis Facility Services · Mumbai

Supervised shift teams of 40 with structured daily huddles
Rolled out a ticketing system that halved issue resolution time
Owned monthly ops reviews and corrective action tracking

Skills

Process ImprovementSLA ManagementTeam LeadershipBudgetingVendor ManagementLean/Six SigmaERPReporting

Education

Bachelor's Degree2014 – 2018

University of Mumbai · Mumbai

Tips for a operations manager resume

Quantify scale: headcount supported, hires closed, processes automated.
Show cost or time savings from process improvements.
Name systems — Workday, SAP SuccessFactors, Zoho, ERP tools.
Balance people outcomes (retention, engagement) with business metrics.